I've purchased a laptop from Entroware running Ubuntu 18.04, and installed windows 10 alongside it. Everything works fine.
However, eventually the keyboard seems to get damaged somehow, and begins not working and erratically ignoring keystrokes.
The company doesn't support windows, and so will no longer be replacing the keyboard (which has provided a temporary fix several times). USB and bluetooth keyboards do not suffer the issue.
Basically: Why does this happen? And is there a solution?
dual-boot 18.04 keyboard windows-10
asked 53 mins ago
Jordan MackieJordan Mackie
1015
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Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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add a comment |
I've purchased a laptop from Entroware running Ubuntu 18.04, and installed windows 10 alongside it. Everything works fine.
However, eventually the keyboard seems to get damaged somehow, and begins not working and erratically ignoring keystrokes.
The company doesn't support windows, and so will no longer be replacing the keyboard (which has provided a temporary fix several times). USB and bluetooth keyboards do not suffer the issue.
Basically: Why does this happen? And is there a solution?
dual-boot 18.04 keyboard windows-10
asked 53 mins ago
Jordan MackieJordan Mackie
1015
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
I've purchased a laptop from Entroware running Ubuntu 18.04, and installed windows 10 alongside it. Everything works fine.
However, eventually the keyboard seems to get damaged somehow, and begins not working and erratically ignoring keystrokes.
The company doesn't support windows, and so will no longer be replacing the keyboard (which has provided a temporary fix several times). USB and bluetooth keyboards do not suffer the issue.
Basically: Why does this happen? And is there a solution?
dual-boot 18.04 keyboard windows-10
asked 53 mins ago
Jordan MackieJordan Mackie
1015
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I've purchased a laptop from Entroware running Ubuntu 18.04, and installed windows 10 alongside it. Everything works fine.
However, eventually the keyboard seems to get damaged somehow, and begins not working and erratically ignoring keystrokes.
The company doesn't support windows, and so will no longer be replacing the keyboard (which has provided a temporary fix several times). USB and bluetooth keyboards do not suffer the issue.
Basically: Why does this happen? And is there a solution?
dual-boot 18.04 keyboard windows-10
dual-boot 18.04 keyboard windows-10
asked 53 mins ago
Jordan MackieJordan Mackie
1015
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 53 mins ago
Jordan MackieJordan Mackie
1015
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
edited 29 mins ago
Jordan Mackie
asked 53 mins ago
Jordan MackieJordan Mackie
1015
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
asked 53 mins ago
Jordan MackieJordan Mackie
1015
asked 53 mins ago
Jordan MackieJordan Mackie
1015
1015
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Jordan Mackie is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
add a comment |
add a comment |
1 Answer
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oldest
votes
It is possible that windows is defaulting to it's basic backup drivers, because the manufacturer isn't providing them with the proper drivers. If you don't mind, in windows go to device manager > select keyboards > right click you keyboard > select properties > driver > driver details. I think that it will tell you if it is a Microsoft basic driver or something else. Please screenshot the results showing both the properties and driver window.
answered 48 mins ago
AsherAsher
12
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Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
|
show 3 more comments
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1 Answer
1
active
oldest
votes
1 Answer
1
active
oldest
votes
active
oldest
votes
active
oldest
votes
It is possible that windows is defaulting to it's basic backup drivers, because the manufacturer isn't providing them with the proper drivers. If you don't mind, in windows go to device manager > select keyboards > right click you keyboard > select properties > driver > driver details. I think that it will tell you if it is a Microsoft basic driver or something else. Please screenshot the results showing both the properties and driver window.
answered 48 mins ago
AsherAsher
12
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
|
show 3 more comments
It is possible that windows is defaulting to it's basic backup drivers, because the manufacturer isn't providing them with the proper drivers. If you don't mind, in windows go to device manager > select keyboards > right click you keyboard > select properties > driver > driver details. I think that it will tell you if it is a Microsoft basic driver or something else. Please screenshot the results showing both the properties and driver window.
answered 48 mins ago
AsherAsher
12
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
|
show 3 more comments
It is possible that windows is defaulting to it's basic backup drivers, because the manufacturer isn't providing them with the proper drivers. If you don't mind, in windows go to device manager > select keyboards > right click you keyboard > select properties > driver > driver details. I think that it will tell you if it is a Microsoft basic driver or something else. Please screenshot the results showing both the properties and driver window.
answered 48 mins ago
AsherAsher
12
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
It is possible that windows is defaulting to it's basic backup drivers, because the manufacturer isn't providing them with the proper drivers. If you don't mind, in windows go to device manager > select keyboards > right click you keyboard > select properties > driver > driver details. I think that it will tell you if it is a Microsoft basic driver or something else. Please screenshot the results showing both the properties and driver window.
answered 48 mins ago
AsherAsher
12
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 48 mins ago
AsherAsher
12
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 48 mins ago
AsherAsher
12
answered 48 mins ago
AsherAsher
12
12
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Asher is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
|
show 3 more comments
Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
Will do! The issue happens in both ubuntu and windows though
– Jordan Mackie
36 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
then it might be a physical issue with the keyboard, in which case you should get a new one :( but you said previous replacements have only temporarily fixed the problem?
– Asher
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
Two keyboards appear in windows, HID keyboard, and Standad PS/2 Keyboard, though there's only one
– Jordan Mackie
33 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
hmm, does you computer have a PS2 port?
– Asher
32 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
No, the keyboard attaches to the CPU with ribbon cable
– Jordan Mackie
31 mins ago
|
show 3 more comments
Jordan Mackie is a new contributor. Be nice, and check out our Code of Conduct.
Jordan Mackie is a new contributor. Be nice, and check out our Code of Conduct.
Jordan Mackie is a new contributor. Be nice, and check out our Code of Conduct.
Jordan Mackie is a new contributor. Be nice, and check out our Code of Conduct.
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